WHO WE ARE

OVER A DECADE OF PRODUCING

QUALITY PRODUCTS

Rafia Well has primarily been involved in manufacturing of a wide range of Horse Riding with the help of diligent workers under the supervision of highly technical supervisors.

Although Rafia Well formally opened its business doors in 2005, our history began long ago. The company was formed to create a brand of Horse to advance the experience and expertise of many craftsmen within the Horse trade.

COMPANY'S POLICY

Rafia Well, shall not compromise

on quality of the products

Rafia Well prime quality objective is to achieve total customer satisfaction through confidence in the design, manufacture, sales and service of our products.Quality must be designed and built into a product! Our quality policy provides the framework to ensure all activities are performed right the first time, the delivery schedule is met and that our products represent outstanding value for your money.Providing a quality product includes recognizing and understanding the needs and expectations of our customers and end users.

The involvement of all levels of staff contributes in recording, analyzing and acting upon the needs and expectations to produce top quality products. To help achieve our goal of total customer satisfaction and confidence, the management and staff of Rafia Well are committed to complying with your requirements to continually improve its quality and effectiveness.The management at Rafia Well has the responsibility of defining and documenting quality policy and objectives and to ensure both the quality management system and quality policy are regularly reviewed for continuing suitability. Further, it is the responsibility of each employee to understand and carry out the quality procedures applicable to his / her work area.

FORWARD THINKING

Our Vision

To be the largest, most profitable and most respected Saddlery Equipments supplier in the world.

We are committed to achieving collaborative excellence, through a culture of �Sharing Expertise� among our employees, partners, providers and customers. We take responsibility as an organization and as individuals to create a climate of trust, ethics and accountability.

We are part of a global, family owned organization with a proud heritage that is passionately committed to providing high quality, innovative products and services to all Saddlery disciplines, with particular focus in the fields of Tack, Saddlery, Equestrian, Polo & Golf and Horse Riding Equipments.